Privacy Policy

This Privacy Policy explains how Luckbom Co., Limited ("Luckbom", "we", "us", or "our") collects, uses, discloses, and protects personal information when you visit our website, create an account, request quotations, place orders, or otherwise interact with our electronic component sourcing services.

By using Luckbom, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

We may collect information that you provide directly to us, such as your name, company name, email address, phone number, billing and shipping addresses, account credentials, RFQ details, order information, and communications with our sales or support teams.

We may also automatically collect technical and usage information when you visit our website, including IP address, browser type, device information, pages viewed, referring URLs, and interactions with our catalog or search tools. Some of this information is collected through cookies and similar technologies as described in our Cookie Notice.

We use personal information to operate and improve our website, authenticate users, process quotations and orders, communicate with you about products and services, provide customer support, comply with legal and trade control obligations, prevent fraud, and analyze website performance.

Where permitted by law, we may also use your information to send marketing communications about Luckbom products, promotions, or industry updates. You may opt out of marketing emails at any time.

We may share information with service providers that help us operate our website, process payments, deliver orders, provide analytics, or support customer communications. These providers are authorized to use personal information only as necessary to perform services on our behalf.

We may also disclose information when required by law, to protect our rights or the safety of others, in connection with a business transaction, or with your consent. We do not sell personal information to third parties for their independent marketing purposes.

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and our business needs.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or to request data portability. You may also withdraw consent where processing is based on consent.

You can manage cookie preferences through our Cookie Notice and browser settings. To exercise privacy rights or submit a request, please contact us using the details below.

Luckbom operates globally and may process personal information in countries other than the country in which you reside. Where required, we implement appropriate safeguards for cross-border data transfers in accordance with applicable law.

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last updated" date on this page. Your continued use of Luckbom after changes become effective means you accept the updated policy.